Privacy Policy

Amount paid to or received by Journal Publishers is not refundable if an individual or entity or company get in to permanent or temporary closure or hold of a business or activities related to a business.

When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as "Retargeting"). This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.

a). Personally Identifiable Information: Journal Publishers Consulting will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Journal Publishers Consulting (for instance on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our sites, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our site, copies may remain viewable in cached and archived pages of our site, or if other users have copied or saved that information. Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted on the blog. You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please visit their privacy policy. All personal information used within our contact form will be used by the internal team at Journal Publishers for communication purposes.

b) Non-Personally Identifiable Information: Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc,) with interested third parties to help them understand the usage patterns for certain Journal Publishers consulting services.

Security:

We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered such as bank details and credit card information.

Cookies:

As you browse journalpublishers.co.uk, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, then enables us to present you with retargeting advertising on other sites based on your previous interaction with journalpublishers.co.uk. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Book Cover Revision Policy:

We provide revision depending upon the package you selected. Customers can ask us for unlimited free revisions and we will revise their design without any additional charges provided that the design and concept remains the same. Revision Turnaround Time would be 48 hours.

Refund Policy

It is important that you carefully read and understand the refund policies in order to have full knowledge of the privileges and limitations governed by the Journal Publishers Policies. We offer refunds only in special cases and specified conditions, detailed as under: Journal Publishers offers a 100% Refund on all its services, however, it is not an unconditional 100% refund and certain conditions still apply.

Journal Publishers Refund Policy will be Void if;

• - You have chosen a special or a custom package.
• - You have demanded revisions beyond the initial concepts
• - The customer has not been contacted or irresponsive for more than 2 weeks without notice.
• - If the project is placed on hold upon customer request, the refund will be voided.
• - Company’s policies, or policy, have been violated.
• - The creative brief is lacking in required information from the client end.
• - The business is closing or changing its name or business.
• - Reasons such as ‘change of mind’, ‘disagreement with a partner,
  or other reasons that do not pertain to the service provided will not be subject to refund under any circumstances.
• - Once a client has accepted multiple sets of revisions (for any services), the refund will not be applicable.
• - The customer is entitled to 100% refund before company start working on the project.

How to claim your refund?

To assure your refund request is approved, please make sure you meet the following requirements

1. Claim your refund specifying your concern by contacting us via any of the following three modes:

• Business Number:
• Live Chat
• Email. (info@JournalPublishers.co.uk)
• We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department.